Bangkok and greater metro orders placed before 14:00 ICT are delivered the same day or next morning. Other provinces arrive in 1–2 working days by cold-chain courier. Fresh produce only ships Monday to Friday so nothing sits in a depot over the weekend.

Yes. We buy direct from orchards we visit, and every durian and avocado is graded, weighed and inspected on the morning it ships. Anything that would not pass an export inspection does not go in your box.

Each fruit is netted, cushioned and sealed in an odour-barrier liner, then packed with gel coolant in an insulated carton. It travels chilled and arrives ready to ripen, not already over-ripe.

Absolutely — that is most of what we do. Enter the recipient at checkout, add a free handwritten gift note, and we hide the invoice. You get the tracking, they get the surprise.

PromptPay QR, all major credit and debit cards, and Thai bank transfer. Payments are processed by our payment provider; card numbers never reach our servers.

Gift sets and cash bouquets, no — they are Thailand-only for now. Fresh produce cannot cross borders at all due to agricultural import rules. Join the list and we will tell you when that changes.

Send us a photo within 24 hours of delivery and we replace or refund it in full. No return shipping, no argument. Details are in our Return and Refund Policy.

Yes. Tell us the amount, the note denominations and the colour scheme, or the items you want in a hamper, and we will build it. Message us before ordering for anything unusual.